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FAQ

Frequently Asked Questions

We hope you can find the answer to your questions here. If not, you can always contact us.

A little rain won’t reduce the effectiveness of our window cleaning service. As Metro Vancouver residents, we’re all too familiar with the frequent rainfall! Rest assured, we at Shiny Abode Window Cleaning are fully prepared to clean windows in the rain. Also, unlike tap water, rainwater doesn't have as much dissolved minerals in it so it won’t leave spots when it dries. The only times rain may be a concern are during heavy storms with strong gusts that can splash dirty water onto windows or when the air has a high particulate content, such as during wildfire season.

No, you don’t need to provide any supplies! All we need is access to a water source at your property to connect our purified-water-fed window washing system or to fill up our water buckets for traditional squeegee cleaning. Our efficient and environmentally friendly pure water cleaning system uses minimal water to clean the windows of a typical home while delivering exceptional results. We take care of everything else, bringing all the necessary supplies and equipment so you can sit back and enjoy sparkling clean windows without any hassle. 

Yes. Whenever possible, we prioritize plant-based, biodegradable, paraben and phosphate-free cleaning products to ensure our cleaning process is as eco-friendly as possible. If conditions allow for water-fed-pole exterior window cleaning, we use no chemicals at all and minimize water usage. Regardless of the products or methods used, our state-of-the-art tools, equipment, and meticulous techniques guarantee exceptional results every time.

Yes! In addition to residential window cleaning, we provide professional window cleaning services for commercial properties. We also offer discounted rates for regular service subscriptions, making it easy and cost-effective to maintain a pristine appearance year-round. Contact us today to discuss your needs and get all the details!

No, there’s no cancellation fee! You can cancel or reschedule your appointment without any penalties. Please note, however, that our quotes are valid for 30 days and may be subject to adjustment if the rescheduled service falls outside this period.

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Bringing more light into the world through cleaner glass and exceptional service

Business Hours

Monday OPEN 24 HOURS
Tuesday OPEN 24 HOURS
Wednesday OPEN 24 HOURS
Thursday OPEN 24 HOURS
Friday OPEN 24 HOURS
Saturday OPEN 24 HOURS
Sunday OPEN 24 HOURS

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